Welcome to use the application software (hereinafter referred to as "this Software") developed by Furong Uptech Solution Co., Ltd(hereinafter referred to as "our Company"). We are committed to protecting your personal information when you use this Software. This privacy policy (hereinafter referred to as "Policy") explains how we collect, use, store and protect your personal data. Please read the following content carefully to understand our privacy policy.

Update Date: February 15, 2025

Effective Date: January 26, 2025

Your use or continued use of our services means that you consent to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy.

If you have any questions about this Privacy Policy or related matters, please contact us at it.trader@uptech.info.

1 Information Collection

1.1 Types of Information We Collect

We may collect your personal information in the following ways:

- **Directly Provided Information**: When you register an account, fill out a form on our website or application, or communicate with us via telephone or email, we may collect your name, email address, phone number and other information.

- **Automatically Collected Information**: When you use our website or application, we may automatically collect your IP address, device type, operating system version, browser type and language preferences.

- **Information from Third - Party Sources**: We may obtain information about you from partners or public channels to supplement the information we directly collect.

1.2 Ways We Collect Information

We collect information through the following means:

- **Website and Application Forms**: Including registration forms, customer support forms and surveys.

- **Communication Channels**: Information collected when interacting with us via telephone, email, chat or social media.

- **Technical Means**: Information automatically collected through cookies and other similar technologies.

2 Information Use

2.1 Purposes for Which We Use Your Information

We may use the collected personal information for the following purposes:

- **Account Management**: To help you create and manage your account and provide account - related support.

- **Service Provision**: To ensure that you can access and use the services and functions we provide.

- **Customer Support**: To respond to your inquiries, complaints or other feedback.

- **Security Management**: To monitor and ensure the security of our platform and prevent fraud or other illegal activities.

- **Legal Compliance**: To comply with legal requirements and assist government and regulatory agencies in investigations.

2.2 Information Sharing

We may share your information in the following situations:

- **Third - Party Service Providers**: We may share your information with third parties (such as hosting service providers) that provide support services for us. These service providers can only access your information within the necessary scope and must comply with this Policy.

- **Legal Requirements**: When required by law or to protect our rights, property or security, we may disclose your information to law enforcement agencies or other government agencies.

3 Information Storage and Protection

3.1 Data Storage

Your personal information may be stored on servers of ours or third - party service providers located in different countries. We ensure that these data storage facilities comply with applicable laws and regulations and take necessary security measures.

3.2 Data Protection

We take technical and organizational measures to protect your personal information from unauthorized access, use, disclosure or destruction. These include but are not limited to firewalls, encryption technology, access control measures and data backup.

3.3 Data Retention

We will retain your personal data according to legal requirements and business needs. The specific retention period will depend on the type and purpose of the data and will generally not exceed the time required for the collection purpose.

4 Your Rights

4.1 Right of Access

You have the right to access the personal information we hold about you and request a copy of that information.

4.2 Right of Correction

If you find that the information we hold about you is inaccurate or incomplete, you have the right to request us to correct it.

4.3 Right of Deletion

In certain circumstances, you have the right to request us to delete your personal information, for example, when the information is no longer needed for the original collection purpose.

4.4 Right to Restrict Processing

You have the right to restrict our processing of your personal information in specific situations.

4.5 Right to Object to Processing

You have the right to object to our processing of your personal data in specific situations, especially in the case of direct marketing.

4.6 Right to Withdraw Consent

If we process your personal information based on your consent, you have the right to withdraw your consent at any time.

5 Cookies and Similar Technologies

Our website and application use cookies and similar technologies to enhance the user experience and analyze usage. You can manage or disable cookies through browser settings, but please note that this may affect the normal use of certain functions.

6 Child Privacy

Our services are not applicable to minors under the age of 18, and we will not intentionally collect the personal information of minors. If we find that we have collected the personal information of minors, we will delete this information as soon as possible.

7 International Data Transfer

Your personal information may be transferred to other countries outside your country/region for storage or processing. We will ensure that these international transfers comply with applicable laws and regulations and take appropriate safeguard measures.

8 Policy Update

We may update this privacy policy from time to time to reflect changes in our policies or legal requirements. The updated policy will be published on our website and you will be notified if necessary.

9 Contact Us

If you have any questions, comments or suggestions about this Agreement, you can contact us in the following ways:

Send an email to: it.trader@uptech.info

Our customer service department will reply within 30 days together with the personal information protection department and assist in solving your problems.

Please regularly check this privacy policy to ensure that you are aware of our latest privacy policy.