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1. Is it possible to log in with multiple accounts simultaneously?
No, it is not possible. Only one account can be logged in at a time. If you log into another account in web browser, you will be automatically logged out from the previous session.
2. Can the same account be accessed from multiple devices?
Yes, it is possible. As long as the correct account credentials are used, you can log in to the platform from multiple devices.
3. When does the UTrader demo account expire?
Each broker has different settings for demo account expiration. It could be set to expire after 15, 30, 90 days, or other timeframes following the last login. For specific information, it is recommended to contact the broker directly.
4. Is it possible to change the time zone on the platform?
Yes, the web time offset can be changed from the bottom right corner of the chart. The app time offset can be adjusted from the chart settings.
5. Where do the quotes come from?
Each broker has liquidity providers that offer real-time quotes.
6. Where can I view my trade history?
You can view your trade history by selecting the "Historical Positions" or "Historical Orders" tabs at the bottom of the web platform. In the app, you can view your trade history through the order module.
7. Can I open a live account?
Yes, you can. Please contact a broker representative for specific instructions.
8. How can I withdraw funds and why is my withdrawal not being processed?
Withdrawal transactions on a live account are controlled by the broker. Withdrawal conditions may vary depending on the broker. Please contact your broker representative for specific information regarding withdrawals.
9. What is the minimum deposit required to open a live account?
Deposits and withdrawals on a live account are controlled by the broker. Please contact your broker representative for specific information regarding withdrawals.
10. Is the platform compatible with web and mobile devices?
Not compatible, but iOS and Android applications are available. Note that accessing the website on a mobile device will prompt the download page for the app.
11. Does UTrader offer a demo account?
You need to create it yourself by registering on the website and selecting "Create Demo Account."
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